Yes. Please note that VAT and other customs fees are not collected at checkout. The buyer is responsible for all fees incurred at time of import. Returned packages due to failure of customs payment will be reshipped (at cost) and is the responsibility of the buyer OR a refund of the order total less shipping.

Our current processing time is 3-7 days before shipping with the exception of pre-order items. Please note that any items purchased with pre-order items will not be shipped until the pre-order item is ready to be shipped. If you would like in stock items shipped asap please make two separate purchases.

For domestic orders please allow 3-5 business days on top of processing times to receive your order. If you have any issues receiving your order, please contact us at tokuartsco@gmail.com. For international orders please allow 21 business days on top of processing times to receive your order. If you have any issues receiving your order, please contact us at tokuartsco@gmail.com.

Sure! Please reach out to us at tokuartsco@gmail.com or by filling out the contact form letting us know within 12 hours of placing your order. Please include the order numbers of the orders you would like to combine. We will refund any overages once your package is weighed and sent out. If we have already began fulfillment for one of the orders we unfortunately will not be able to combine orders. *Please note that we cannot combine orders during larger sales and product launches.

Please check your spam/trash email. If you haven't received a shipping confirmation after 7 days of placing your order and your order did not include a pre-order item, please reach out to us via the contact form or by emailing us at tokuartsco@gmail.com.